Refund Policy

Services purchased are eligible for a full refund within the first 3 days of the date of purchase (date of purchase can be found on your purchase confirmation e-mail or ticket #). We apply refunds to the tender it was purchased with.

We handle refunds on a case-by-case basis with the ultimate objective of making our customers happy. We stand behind our services and want customers to be satisfied with them. We’ll work with you to make sure you’re taken care of, but from time to time we may not be able to accommodate a refund.

Your order confirmation e-mail or order number helps us locate your purchase the fastest. If you don’t have an order confirmation e-mail or order number, we should be able to find the purchase in other ways, but we may ask you for more information so we can better assist with your request.

To receive a refund in the first 3 days of the date you placed the order, please email on connect@edtechplatform.net.